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Kate Whalen's avatar

I want to frame this article and print on my office wall lol.

Your bullet about adding another star made me think of Brian Chesky's approach for delivering 11-star experiences. I recently led a workshop around this idea and it was so helpful to frame what it looks like if we made this experience 6, 7, 8, etc. stars instead of 3/5 or 5/5.

P.S. congrats on your greencard!

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Jaryd Hermann's avatar

Kate, that is so kind of you to say! Wow, what a compliment. Thank you thank you.

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Anton Zaides's avatar

Wow, this is the best curation of article I’ve read.. well I think ever. I just spend an hour (!) reading through 4 of the main articles and 3 additional links… I planned to read ~10 articles I saved during that time, so I hate you a bit for it 🙃

Keep up the quality content.

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Jaryd Hermann's avatar

Wow, thank you Anton! What a compliment, so glad you enjoyed the digest. I aim to maintain the same bar each week 🕺

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Zan Tafakari's avatar

Love this Jaryd, and thank you so much for the shout out! Really glad you liked it, as I've been having a bit of a writer's block lately (hopefully overcome now).

I really love the idea of "luxury" software - didn't quite see it until you pointed it out

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Polina Pompliano's avatar

Thank you so much for the shout out, Jaryd! I'm so happy you liked the article!!

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Jaryd Hermann's avatar

Pure goldmine of insight.

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